You can return an item to us within 28 days of purchase and be given a full refund. The item must be in the original packaging, within date and in an unused state. If an item is faulty we will replace or refund according to your wishes.

York Vet Supplies will only accept returns and refunds for items purchased at

Legislation prevents us from accepting returns of prescription medication.

To request a return please e-mail us at with your order number and the reason for the return request. We will then issue a returns number.

Your statutory rights are not affected by our returns policy.

Return Address

Holmefield Farm Services Ltd
Old Station Yard
YO19 5UF